Terms of Use
Welcome to Wright Appliance Repair! By accessing and using our website or scheduling any of our appliance repair services, you agree to comply with the terms and conditions outlined in this Terms of Use document. We provide a wide range of repair and installation services and are committed to delivering excellent customer service and ensuring HAPPY CUSTOMERS every step of the way. Please read these terms carefully to understand your rights and obligations when using our services.
Acceptance of Terms
By visiting our website or scheduling a service, you agree to these Terms of Use. This agreement covers all aspects of your interaction with Wright Appliance Repair, including your responsibilities as a customer and our commitments to provide quality service. It’s essential that you understand these terms to avoid any misunderstandings or customer complaints.
Services Provided
Wright Appliance Repair offers a range of services, including dryer repair, stove and oven repairs, refrigerator repairs, and more. Our appliance repair experts are skilled in handling a variety of appliance issues related to major home appliances, including heating appliances. We also offer emergency services for situations requiring immediate attention.
User Obligations
When scheduling an appliance repair service, you agree to provide accurate and up-to-date information about your appliance and the issue you’re experiencing. This helps our appliance repair technicians arrive prepared to resolve your problem efficiently. You are also responsible for ensuring that your home is accessible for the repair visit and that payment is processed according to our terms.
Booking and Appointments
Booking an appointment with Wright Appliance Repair can be done through our website or by phone. We strive to offer flexible scheduling options to meet your needs. If you need to reschedule or cancel an appointment, please do so at least 24 hours in advance. Failing to provide timely notice may result in cancellation fees or missed service opportunities for others.
Payments and Fees
We accept various forms of payment, including credit cards, checks, and other approved methods. Depending on the service, a deposit may be required at the time of booking. All fees for repairs, including emergency services, are clearly outlined at the time of service. You agree to pay the full amount due upon completion of the repair, as per the terms provided during booking.
Warranties and Guarantees
At Wright Appliance Repair, we stand behind our work. We offer a 30-day labor warranty on all appliance repair services. Parts carry their manufacturer’s warranty, and we will assist in handling any claims should issues arise. Our commitment to customer satisfaction means that if something isn’t right, we’ll make it right.
Limitation of Liability
While our appliance repair technicians are highly trained, some appliance issues may go beyond what is repairable or may involve underlying problems that are out of our control. Wright Appliance Repair is not liable for damages or losses that occur due to improper appliance use or pre-existing conditions that affect the repair. However, we always strive to provide transparent solutions and will discuss options with you in detail.
Intellectual Property
All content, including images, text, and logos, found on the Wright Appliance Repair website are the intellectual property of the company and are protected by copyright laws. Unauthorized use of our content is prohibited and may result in legal action.
Privacy Policy
We value your privacy and protect your personal information as outlined in our Privacy Policy. Your data will only be used to facilitate services such as scheduling appliance repair services or processing payments. Please refer to our Privacy Policy for more details on how your information is handled.
Termination of Use
We reserve the right to terminate or suspend access to our website and services if we detect fraudulent activity or misuse. This includes but is not limited to providing false information, failure to adhere to payment terms, or abusive behavior toward our appliance repair experts or customer service team.
Changes to the Terms of Use
These Terms of Use may be updated from time to time to reflect changes in our service offerings or legal obligations. When changes occur, we will post the updated terms on this page. We encourage customers to review these terms periodically to stay informed.
Governing Law
These Terms of Use are governed by the laws of North Carolina, and any disputes will be resolved in accordance with state laws. By using our website or booking our services, you agree to abide by these laws and resolve any disputes in the appropriate jurisdiction.
Contact Information
If you have any questions about these Terms of Use, our services, or your experience with Wright Appliance Repair, please contact us. We value customer reviews and feedback and are always here to help. Reach out via phone or email for any inquiries related to our terms or to schedule your next service with our appliance repair experts.